Frequently Asked Questions
Your guide to collecting and trading with confidence.
How do you ensure the condition of the cards during shipping?
All cards are placed in protective sleeves and top-loaders, then secured between rigid cardboard layers to prevent bending or surface damage during transit.
Are the cards you sell professionally graded?
We offer both raw and professionally graded cards from reputable companies like PSA, BGS, and SGC. The grading status and specific grade will be clearly listed in each product description.
What is your return policy on booster packs and hobby boxes?
To maintain the integrity of our inventory, all sealed products, including booster packs and hobby boxes, are non-returnable once the factory seal has been broken or tampered with.
How long does shipping take within the country?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.
Do you offer combined shipping for multiple auction wins?
Yes, we offer combined shipping for multiple items purchased within a 48-hour window. Please contact our support team or request a total at checkout before making payment.
Do you buy individual cards or collections?
We are always looking for high-quality additions to our inventory. Please use our 'Sell Your Cards' contact form to submit photos and details of your collection for a professional appraisal.